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Download and install the latest DNE if on an internal Citrix network: dneupdate.msi for 32-bit and dneupdate64.msi for 64-bit. Then reinstall the product that uses DNE. If that fails, you might try downloading and running ccCleaner (a freeware program that sometimes helps), Microsoft’s MSI cleanup tool, and/or as a last resort, try a Windows. The expansion card is an ASMedia 1061and I have installed the latest Win10 driver for it. Having done so, I see that in Win10 Device Manager an 'Asmedia 106x SATA Controller' is now listed under 'Storage Controllers', whereas the driver installation instructions from ASMedia insist that it should appear under 'IDE ATA/ATAPI controllers'.

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ENGAGE™ Web and Mobile Apps

The ENGAGE™ cloud-based web and mobile applications deliver simple and convenient site set-up as well as the ability to manage users, assign access privileges and view lock audits & alerts from anywhere.

ENGAGE technology web and mobile applications are access control management tools that simplify the ability to connect people, openings and access management to deliver cost effective intelligence and efficiency to any facility.

With the ENGAGE cloud-based web and mobile apps, it’s easy to configure lock settings, manage users, assign access privileges, and view lock audits & alerts from anywhere. When paired with Schlage ENGAGE enabled wireless locks and devices, updates to lock configuration and access privileges can be sent at the lock with the ENGAGE mobile app. Leverage the existing Wi-Fi network (Schlage NDE, LE, and CTE) or built-in No-tour capability to send updates without visiting the lock. The ENGAGE web and mobile apps have been updated to allow enhanced capabilities including audit filtering, lock schedules, user schedules, and holidays.

In accordance with California PROP65 -

WARNING: Cancer & Reproductive Harm www.P65Warnings.ca.gov

Security

Supports proximity and smart card use
Supports up to 16 lock schedules¹ to limit the hours and days an individual can gain access to assigned points
Supports up to 32 holidays¹ allowing the suspension of normal operations for user defined periods per door during non-normal days
Supports up to 16 user schedules

Efficiency

Enables management of up to 100 locks with up to 5,000 users each depending on lock model
Assign credential type including master, normal, toggle, freeze, pass through, blocked and lockdown
View audits from anywhere and export through cloud-based web application

Convenience

Add or manage users, assign access privileges and enroll credentials from anywhere
Immediately add, configure or update locks via mobile app wirelessly using Bluetooth^® enabled smart phone or tablet at the door
Connect NDE and LE locks and CTE single door controller to Wi-Fi^® network for automatic updates overnight
Send updates without visiting the door using the No-Tour capability; requires MT20W credential enrollment reader and 13.56 MHz smart credentials

¹ Available on Schlage LE, NDE, and CTE only

In accordance with California PROP65 -

WARNING: Cancer & Reproductive Harm www.P65Warnings.ca.gov

ENGAGE web and mobile apps are easy to use cloud-based tools for managing Schlage Control^TM, NDE, LE wireless locks and CTE single door controller without the use of a fully networked access control system. The ENGAGE web application works with newer Mozilla Firefox, Google Chrome, or Microsoft Explorer web browsers. The mobile app offers management versatility on the go with the option to update locks immediately at the door when needed.

Manage access

Configure lock settings
Add new users and enroll credentials
Manager users and assign access privileges
Set lock schedules, holidays, and user schedules
View and export audits and alerts
Invite others to assist with administration

For broader capabilities including real time lockdown, visit the Software Alliances web pages for solution sheets and technical information.

In accordance with California PROP65 -

WARNING: Cancer & Reproductive Harm www.P65Warnings.ca.gov

For full electronic specifications please reference the ENGAGE Technology data sheet.

Supported products

LE wireless mortise lock
NDE wireless cylindrical lock
Schlage Control^TM smart locks
Schlage CTE single door controller with multi-technology reader

Browser requirements

Google Chrome 48 or newer
Microsoft Edge 12 or newer
Microsoft Internet Explorer 11
Mozilla Firefox 49 or newer
Safari 10 or newer

Mobile requirements

ENGAGE hss an iOS and Android compatible mobile application. See data sheet for requirement information.

Update delivery

Update at the door using Bluetooth^® enabled smart phone or tablet
Connect directly to a Wi-Fi^® network for overnight updates
No-Tour updates delivered by individual users carrying smart credentials enrolled with an MT20W enrollment reader

In accordance with California PROP65 -

WARNING: Cancer & Reproductive Harm www.P65Warnings.ca.gov

Category information

Product information

Related product information

Technical resources

Firmware release notes for ENGAGE managed devices

Von Duprin RU/RM firmware release notes 01.02.42, Oct 2018

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